outlook crashes in safe mode on send and recieve

Untick the box next to 'Run this program in compatibility mode for: Windows 7 Service Pack 1'. Right click on the Outlook 2016 shortcut and select the Compatibility tab. Run Outlook.exe /resetnavpane (did not even open).Run Outlook.exe /safe (did not even open).Completely uninstall and reinstall Office 2016.

Run both 'quick' and 'full' repairs of Office 2016.Add registry key to DisableHardwareAcceleration.Delete and re-create the Outlook profile.Windows 7 Pro SP1 (brand new installation) with Office 2016 (brand new installation) connecting to local Exchange 2013 server mailbox. Throughout troubleshooting, other symptoms that occurred were: Outlook would load and error immediately with 'Could not open information store'. It sits there forever until we have to force it closed, or closes with an error message. The problem is that now it loads to the blue Outlook screen saying 'loading profile'. Then the user closes and reopens Outlook. Outlook 2016 sets up correctly (initially) and then loads fine.

Outlook crashes in safe mode on send and recieve